Job Description

ARE YOU PASSIONATE ABOUT FOOD AND HOSPITALITY?

Land one of the best smelling jobs around! Since 2007, Luella's Bar-B-Que has been committed to providing genuine hospitality and great food in an energetic, casual and friendly environment. We strive to build a crew of caring people who possess self-discipline and enjoy working in the restaurant profession. We operate North Asheville and South Asheville locations and a catering department. We are locally and independently owned, food quality driven, and well known for our fun and eclectic work environments and memorable guest experiences. We are looking for qualified hospitality professionals like yourself to help us continue to grow and add new stores in the Asheville area!

We are hiring for part-time and full-time servers at our North Asheville location. Hours may fluctuate based on the needs of the business.

BENEFITS

1. Hourly + tips
2. Full time employees are eligible after 90 days to receive medical benefits
3. Free shift meals and dining discount on non-working days
4. Free parking
5. Eligible after 90 days to participate in teamshare bonus pool
6. Eligible after one year to participate in employer funded continuing education programs
7. Eligible after two years for Tuition Allowance towards hospitality management or culinary arts degree programs
8. Career advancement opportunities

SUMMARY

The server is responsible for providing our guests with fast, friendly hospitality. Luella's offers counter service, however, the server also assists with making recommendations, suggesting food pairings and spending the whole duration of the meal with guests.

1. Prepares the tables, making sure condiments are refilled and performing all other preparation tasks
2. Stays updated on current menu choices and specials
3. Suggests dishes, assists in drink selection, informs customers about food preparation details, and communicates specific customer needs to the cooks
4. Maintains proper dining experience, delivers food and drink items, fulfills customer needs, offers desserts and drinks, removes courses, replenishes utensils and refills glasses
5. Prepares mixed drinks
6. Obtains revenues, issues receipts, accepts payments, and returns customer change
7. Performs basic cleaning tasks as needed or directed by MOD
8. Fills in for absent staff as needed
9. Assists with special events as needed
10. Greet all guests and owners warmly and with an appropriate greeting
11. Adheres to grooming and appearance standards consistently
12. Understands and clearly communicates products and services available at the restaurant
13. Must have some familiarity with basic cooking skills
14. Other duties as assigned

REQUIREMENTS

The ideal candidate will possess at least 90% of the following:

1. Integrity, honesty, accountability, a passion for excellence and an incapability of making excuses for anything less than excellence
2. A natural surplus of hospitality extended to guests, employees and vendors no matter the circumstances
3. An unusually attentive focus on details and a compulsive desire to make even the smallest details perfect
4. Above all, a desire to be the best
5. Excellent communication skills required
6. Previous server experience is required
7. Must be at least 18 years old

PHYSICAL/MENTAL DEMANDS

1. While performing the duties of this job, the employee is required to stand, walk, talk, and hear. The employee is required to be on feet for a large portion of the day/shift. The employee is required to stoop, kneel, or crouch; reach with hands and arms; use hands to finger, handle or feel tools or controls; must be able to lift and /or move heavy objects including tables and cases of food and beverage; must be able to lift approximately 20 pounds overhead
2. Must be able to sustain constant mental and visual attention

WORKING CONDITIONS

1. Dining room environment
2. Kitchen environment, including hot areas, hot tools, hot plates, sharp knives and tools
3. Flexible schedule can vary from week to week; work required on weekends and holidays

Job Types: Full-time, Part-time

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