Data Center Technician
Pay Rate: $21 - $25/Hour
Location: Colorado Springs, CO 80919
100% Onsite role
Contract to hire/Temp to perm role
Requirements:
Ability to lift 50 pounds and stand for extended durations.
Familiarity with IT equipment including servers, network switches, storage, and cabinets.
Solid working knowledge of data center environments, network protocols, and disaster recovery.
Cabling Services:
Install, remove, and troubleshoot patch cabling.
Ensure all cable connections are tested and documented.
Maintain accurate documentation of cabling.
General Services:
Escort vendors and customers within secured spaces per security policies.
Interface with requestors via various channels.
Provide technical oversight during escorting activities.
Communicate effectively in English, both written and verbal.
Support leadership with incident communication and escalations.
Site Access:
Review and approve data center access requests.
Interface with supplementary service providers.
Conduct vetting processes for visitors as per security policies.
Documentation and Reporting:
Create and maintain site-specific documentation.
Provide ad hoc reporting and support projects.
Maintain daily turnover logs and track work in secured spaces.
Basic Data Center Planning:
Assist in IT equipment installation and removal planning.
Participate in data center space layout planning.
Complete Hardware Planning Site Inspection forms as needed.
Cable troubleshooting and repair:
Troubleshoot and repair system connections as needed.
Test all types of cables Copper, fiber (MM/SM), dark fiber, DWDM, MPO, etc.
Replace cables in accordance with DXC 4Eyes processes.
Check network connections.
Trace cables.
Clean and polish fiber ends.
Cable Installation and Planning:
Physical installation and removal of patch cabling, and cabling components, and related material.
Connect communication copper and fiber cables between installed IT equipment.
Ensure that all links and communication cables have been tested, labeled, connected, and documented.
Service Management:
Support Service Management processes and procedures.
Ensure pre-validation and post-validation of planned change work.
Perform Incident, Problem, and Change activities per ITIL standards.
Inventory Management Services:
Perform physical inspection and inventory of IT equipment.
Affix barcode and tags to devices.
Enter and maintain equipment information in the database.
Support SOXA and Asset Inventory audits.
Shipping/Receiving and Loading Dock:
Manage shipping/receiving functions.
Track and enter data related to shipments.
Maintain organized storage spaces and execute returns.
Media Administration Services:
Handle physical media activities including mounting, shipping, and tracking.
Perform offsite vaulting preparation and activities.
Enforce policies related to Media Management.
Hands & Eyes Services:
Install and remove IT equipment.
Perform basic device configuration and troubleshooting.
Assist in disaster recovery activities.
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